Middletown, Delaware | (866) 859-9219
Mother's Nature Soaps
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Shipping Information

Shipping:
To insure freshness, our beauty products are made to order. Provided we have everything in stock, please allow 48 hour turn around before we ship.  If you placed your order on a Friday, your order will ship the following business day (Monday).  MNS has decided to give you a flat rate, no hidden fees and certainly no surprises. As long as we can fit your items in our flat rate box, MNS will honor these charges. If we cannot fit your items in the flat rate box, MNS will notify you prior to shipping.

$1.00-$20.00 = $8.60

$20.00-$50.00 $10.00

$50.00-$100.00 $15.50

Rush delivery services are also available. Please email customerservice@mothersnaturesoaps.com for details.

Payment Options:
We do not except C.O.D. Pay Pal, Visa, Master Card and American Express is our preferred method of payment.  Personal Checks are accepted, please email customerservice@mothersnaturesoaps.com prior to placing your order. In remarks put payment by check .  Once we receive your check your order will be shipped.

Money Orders are accepted. We will hold the items for five (5) business days and send your package upon receipt of your funds. After five business days the items will be returned to inventory if we have not received payment. 

Pick Up Orders:
If you live in the Middletown or in DE area, pick up orders are welcome. TLK families will have their orderr delivered to the school.  Please select the pick up option during check out.  We will notifiy you when your order is ready for pick up. 

Back Orders/Out of Stock:
If a product is out of stock or back ordered, I will contact you and give you the option to keep your order or receive a full refund. We Cannot Accept Returns

Due to the personal care aspect of our products, we cannot guarantee purity once items leave our facility. We are happy to answer any questions you may have before ordering to insure your satisfaction upon arrival of your package.
 
Damaged Claims:
If a package is damaged externally upon arrival, please refuse delivery and notify us immediately. All boxes, packaging materials, and product must remain intact and undisturbed in order to process a claim. Failure to follow the procedures above will result in our having to deny your claim. 

Privacy Policy:
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.